Reflecting on November 2017 Activity

I’ve been a bookstore’s greatest friend this last month. Perhaps it was due to the Black Friday feeling, or it could be that my bookshelf was looking a little bare, but all I can say now is that I am the proud owner of five shiny new books on improving psychotherapeutic delivery (listed below). Each […]

Reflecting on October 2017 Activity

Another quarter, another SILC residential. If you have been following our event announcements and monthly blog posts closely, you will know that we have just undertaken the 2nd of our quarterly residential meetings. And in many ways, I am happy to report, it was another resounding success. The talks were lively, the contributions brilliant – […]

Reflecting on September 2017 Activity

So September has come and gone. Already, we’re seeing Christmas items in the shops and the winter coat is looking more and more inviting. July and August are usually the months of the year that everyone is seemingly off and taking their much-deserved holidays. In contrast, September, for me at least, seems to have a […]

Reflecting on August 2017 Activity

August kicked off with the first of our quarterly residential meetings, focusing initially on data quality and then on session non-attendance (DNAs and Cancellations). We combined what we know from the existing literature about outcome measurement and data quality with the everyday experience of the service representatives in attendance. For DNAs, we were able to generate a […]

Reflecting on July 2017 Activity

July was an interesting month. The SILC team started with a team meeting to review the first quarter’s theme on data quality. The project was clearly generating results, outcome measures were being collected at almost every session, contextual data to help situate those outcomes were at 100%, and positive feedback from services via their clients were also […]

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