Reflecting on October 2017 Activity

Another quarter, another SILC residential. If you have been following our event announcements and monthly blog posts closely, you will know that we have just undertaken the 2nd of our quarterly residential meetings. And in many ways, I am happy to report, it was another resounding success. The talks were lively, the contributions brilliant – […]

Reflecting on September 2017 Activity

So September has come and gone. Already, we’re seeing Christmas items in the shops and the winter coat is looking more and more inviting. July and August are usually the months of the year that everyone is seemingly off and taking their much-deserved holidays. In contrast, September, for me at least, seems to have a […]

Reflecting on August 2017 Activity

August kicked off with the first of our quarterly residential meetings, focusing initially on data quality and then on session non-attendance (DNAs and Cancellations). We combined what we know from the existing literature about outcome measurement and data quality with the everyday experience of the service representatives in attendance. For DNAs, we were able to generate a […]

Reflecting on June 2017 Activity

Flowers portraying links

Wow, what a whirlwind of a summer. The SILC team are only just getting their feet back on the ground and thankfully… back to the website. So here we go with some retrospective blogging on June’s activity (July, August and September to follow). The SILC services launched with great success and enthusiasm implementing the CORE […]

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